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An intranet makes it easy to communicate with your internal staff.
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The simple fact is that extranets are, in essence, an expanded form of the intranet.Īs we have seen, both exist to drive collaboration. Though intranets and extranets have been developed to perform different functions, there are several similarities. Intranets vs Extranets: Finding Common Ground The result is an enhanced customer experience and increased satisfaction. Extranets help break down the barriers caused by different time zones, work schedules, and locations. Clients and customers have open-all-hours access to data, tools, and information. Increased Customer SatisfactionĮxtranets are working for you 24/7. Clients and employees can share documents, ask questions, and problem-solve in one central virtual space.
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Project management with external partners becomes a whole lot easier. Just as your employees have more opportunities to collaborate and share knowledge, so too can your partners. Improved Collaboration and Knowledge Sharing These features are critical in the context of many industries, such as healthcare, insurance, and banking. And integrated controls restrict access to those personnel that need it. Data exchanges are encrypted over a VPN, protecting confidential and sensitive data. The latest online security features safeguard all extranet communications. Whether it’s inventory management, customer orders, or knowledge sharing, extranets streamline processes and provide a better customer experience. What’s more, interactions take place in real-time. Enhanced Data and Information SharingĮxtranet software enables you to exchange large volumes of data with external partners in one secure platform. Here are just a few of the many benefits. Extranets offer a simple solution for data exchange, collaboration, and knowledge sharing with external partners. In addition to all the great benefits discussed above, extranets have unique advantages. Embed Google Workspace or Office 365 apps for real-time editing and secure document storage. Online forums and project spaces allow teams to brainstorm, share insights, problem solve, and work collaboratively. With remote working now the new normal after Covid-19, the intranet provides endless opportunities to collaborate.
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Whether it’s a product specification, marketing strategy, or SOPs, the intranet is the organization’s single source of truth. Using a self-service approach, employees can easily find information. The intranet is the central, go-to hub for all company data. The intranet’s online forms will increase productivity while saving you time and money. And they reduce the possibility of information going missing or human error creeping in. Online workflows and approval processes speed up decision-making. Streamlined Workflows And Approvalsĭo away with slow and inefficient email and paper trails. Take your pick from instant messaging, blogs, newsfeeds, and videos to connect managers and staff no matter their location. The intranet’s wide selection of integrated tools supports anytime, anywhere internal communications. Improved Internal Communicationsįrom corporate messages and transactional comms to casual conversations, the intranet improves and enhances internal communications. Advantages Of Using An IntranetĪn intranet platform delivers many business benefits. An intranet is just for your internal people to use, whereas an extranet is for internal and external people to use together. So, when it comes to understanding the difference between intranet vs extranet, here’s the main takeaway message. Most often, businesses use extranets to gain efficiencies and add value to customer and supplier relationships. It could be clients, vendors, franchisees, or suppliers. It’s designed to support information and file sharing, rapid communication, and fluid collaboration with external partners. ExtranetĪn extranet, on the other hand, is a secure online, external communication and information network. Intranets support every business activity from water cooler chats, information and file sharing, to corporate newsfeeds, calendars, and collaborative forums. Use it to enhance your organization’s day-to-day operations. What is an intranet, and what is an extranet? Here’s a quick definition: IntranetĪn intranet is a secure online, internal communication and information network. Understanding The Basics Of Intranet vs Extranet